Returns & Refunds

At UniKeys, we stand behind the quality of our premium electronics and offer a 30-day return policy to ensure your complete satisfaction. Items must be returned in their original packaging and condition to be eligible for a full refund or exchange.

1

Initiate Your Request

Log into your account and select the 'Order History' tab to submit a return request and receive your Return Merchandise Authorization (RMA) number.

2

Package Your Items

Securely pack the device and all original accessories into the original box to prevent damage during transit.

3

Ship to Service Center

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Quality Inspection & Refund

Once our technicians verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing